Contact Us

For questions about NAVZELIA products, existing orders, shipping, returns, or other store-related matters, contact our customer service team.

Email: service@navzelia.com
Phone: 010-52995798
Customer service hours: Monday–Friday, 9:00 AM–5:00 PM U.S. Eastern Time (ET), excluding public holidays.

For an existing order, provide the order number and the email address used at checkout. If an item arrived damaged, defective, incorrect, incomplete, or materially different from its description, please include relevant photos or video.

Contact us before mailing a return. After reviewing and approving an eligible request, we will provide the correct return instructions and warehouse address. Do not send returns to the business address below unless specifically instructed.

Business Information

Brand: NAVZELIA
Operating company: Beijing Digital Electronics Home Network Technology Co., Ltd.
Owner: Sun Yunhai
Business address: Room 6215, 2nd Floor, Building J6, No. 98 Guangqu Road, Chaoyang District, Beijing, China
Website: navzelia.com
Email: service@navzelia.com
Phone: 010-52995798