NAVZELIA / Customer Care
Contact Us
Our team can assist with questions about the NAVZELIA collection, existing orders, shipping, returns, and other matters related to our store.
Customer Support
Email: service@navzelia.com
Phone: 010-52995798
Service hours: MondayโFriday, 9:00 AMโ5:00 PM U.S. Eastern Time (ET), excluding public holidays.
Existing Orders
Include your order number and the email address used at checkout. For an item that arrived damaged, defective, incorrect, incomplete, or materially different from its description, please also provide clear photos or video where relevant.
Return Requests
Please contact us before sending an item back. Once a request has been reviewed and approved, our support team will provide the appropriate instructions and return warehouse address. Do not send a return to our business address unless we specifically direct you to do so.
Business Information
Brand: NAVZELIA
Operating company: Beijing Digital Electronics Home Network Technology Co., Ltd.
Owner: Sun Yunhai
Business address: Room 6215, 2nd Floor, Building J6, No. 98 Guangqu Road, Chaoyang District, Beijing, China
Website: navzelia.com
Email: service@navzelia.com
Phone: 010-52995798